Our Great Stamps Online Store Policies

Simply email our site to obtain a RA (return authorization) number, provide full details of your original order:

Order Number
Order date
Your name
Your email address
You must include the original shipping documents that you received with your original order. This will help us find your order to process the refund/return.

Returns Policy
Please check out my Ebay ratings to verify that I am a genuine and no quibble trader.
Within 14 days of receipt of your goods you may return any of the following items:
• Any stamp in its original condition not as described.
• We can only process returns and refunds for items purchased online at this site.
• We cannot accept items returned after 14 days. Unless agreed by email for foreign buyers.
• Mixed collections and pages are sold as seen and carry no guarantee.

Packing and Sending Your Return
Just a few simple steps:
Pack the items along with the packing slip (receipt) securely . Please ensure you use sufficient padding to avoid damage in transit.

Lost Your Packing Slip?
Don't worry! If you ordered the item yourself, you just need to print your reciept that was either emailed to your or can be found in My Account section of the web site.

Still have questions?
Contact Us. At customer.services@greatstamps.co.uk

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